Request Information

Frequently Asked Questions

When is the start of school?

View our academic calendar for important dates!

When do I receive my login credentials?

You’ll receive a Welcome Email from the school before your start date. It will contain usernames/passwords. If you do not see the email, check your spam/junk folders.

When do I find out who my student’s teacher is along with their contact information? 

Once you log in to the Canvas course.

What do I do on the first day of school?

You will attend Orientation and meet with your Guidance counselor to go over your schedule.

Does the school offer laptops if I don’t have one?

Yes, there is a question during enrollment that asks if you need a school-provided laptop. 

If I haven’t received my computer, who do I contact?

If you have not received your computer by your start date, you will contact the AMP help site for assistance. You can live chat, call, or submit a ticket directly from that website.

What supplies do I need for the start of school?

Have a designated workspace where you can be your best without distraction. Check that your equipment and internet are set up and working properly. A pen/pencil and notebook are good to have handy. Your teacher will inform you if you need other supplies once school begins.

Are there live classes? Will I see other people on camera?

Yes, there are live classes. This will be optional for each student.

Can students work at their own pace?

Yes, students can move through Canvas courses at their own pace. Students are also expected to attend all Live Sessions unless they create an Individualized Learning Plan with their Guidance Counselor. All students are required to log a total of 23 hours a week.

Where can I find information about the curriculum offered?

Please see the Guidance Counselor for the curriculum offerings.

Can I enroll after the school start date?

Yes, you may enroll after the school start date. 

Who do I contact if I have not heard back about my enrollment?

You may reach out to the enrollment team.  

Call: 831-268-4212
Email: enrollment@gravesISP.org

When do you send the release of records? Do you notify my current school I am leaving?

When a school receives a records request from us, your previous school must withdraw the student from that school. It is best if the family notifies the previous school that they are withdrawing as each school/state may have documents requiring guardian signatures. It is best to notify the school of your intention to move schools as soon as possible and they can set the end date accordingly.  

What are the business hours?

Monday – Thursday from 8:15am – 4:15pm